Accept a staff or manager invitation

Facility staff and managers don't sign up on their own — an owner or manager invites you by email, and accepting creates your account.

Browse the guide

For: New staff, managers and co-owners joining a facility's team.

Before you start

  • An invitation email from the facility. Staff can't add themselves to a facility.

Steps

  1. Step 1: Open the invitation email

    Choose the link in the email. It opens the facility's site and asks you to join the team.

  2. Step 2: Set your password

    Choose a password of at least 8 characters and select Set password & continue. Accepting the link also confirms your email.

  3. Step 3: Land in the admin

    You're taken to the facility's admin at yourfacility.booking.aurazet.com/admin. Next time, sign in there with your email and new password.

What happens next

What you see depends on your role. Staff run the front desk; managers also see settings, players, reports and the team. Ask your owner if something you need is missing.

If something goes wrong

“This invite link is invalid or has expired”
Invitation links expire. Ask your owner or manager to send a new invitation — you can't request one yourself.
Signed in but sent back to the sign-in page
Your account isn't on that facility's team, or you signed in on a different facility's site. Check the web address, and ask your owner to confirm your role.