For: New staff, managers and co-owners joining a facility's team.
Before you start
- An invitation email from the facility. Staff can't add themselves to a facility.
Steps
Step 1: Open the invitation email
Choose the link in the email. It opens the facility's site and asks you to join the team.
Step 2: Set your password
Choose a password of at least 8 characters and select Set password & continue. Accepting the link also confirms your email.
Step 3: Land in the admin
You're taken to the facility's admin at yourfacility.booking.aurazet.com/admin. Next time, sign in there with your email and new password.
What happens next
What you see depends on your role. Staff run the front desk; managers also see settings, players, reports and the team. Ask your owner if something you need is missing.
If something goes wrong
- “This invite link is invalid or has expired”
- Invitation links expire. Ask your owner or manager to send a new invitation — you can't request one yourself.
- Signed in but sent back to the sign-in page
- Your account isn't on that facility's team, or you signed in on a different facility's site. Check the web address, and ask your owner to confirm your role.
Related guides
- Roles and access: how each role is givenPlayers are platform-wide. Owner, manager, staff and coach are given per facility, by that facility — here's how each is obtained and where you go after joining.
- Invitation not received or not workingWhat to do when a staff, manager or coach invitation doesn't arrive or doesn't work.
- I can't get into the facility adminMost access problems come from signing in on the wrong site or a missing role.